Reference

Privacy Rules for Your Indonesia Account

Your account can move from joining to the lobby with DANA, OVO, GoPay and QRIS records handled under clear privacy rules.

Account data mappedCookie choices explainedDANA OVO GoPay QRIS contextSecurity checks listed
vitrus77 Privacy Rules for Your Indonesia Account
CONTACT ROUTES

Three Ways to Reach Privacy Support

Privacy requests need a clear route, not a long wait. If you are in Denpasar and using mobile data, you can still reach us through chat…

Live chat Open the chat bubble from the lobby or Wallet page between 09:00 and 23:00…
WhatsApp support Send a WhatsApp message from the contact link in your account menu.
Email mailbox Use [email protected] for longer requests or screenshots.
DATA HANDLING

Six Data Practices Inside Your Account

Your privacy controls sit close to the account tools you already use. We connect data handling to real steps: joining, wallet checks, device access, cookie settings, and support contact.

Account data

When you open an account, we collect details such as phone number, username, email, and password record. These fields let us identify you, protect access, and answer privacy requests tied to the correct profile.

Payment records

DANA, OVO, GoPay and QRIS receipts are used to match wallet activity with your account. We keep transaction IDs, timestamps, and receipt images only for payment checks, dispute handling, and security tracing.

Cookie use

Cookies help remember language choice, login state, and whether you browse Live Roulette, Garuda Gems, or Basketball Betting. You can clear browser cookies, but some account checks may repeat after you return.

Device checks

Go to Account > Security > Devices to see recent access records where available. We use device type, browser signals, and approximate location to spot unusual access and protect your account from misuse.

Retention period

We keep account and wallet records only as long as needed for account operation, payment checks, security, and legal duties. When a record is no longer needed, we remove it or detach it from your profile.

Correction steps

If your phone number, email, or wallet name is wrong, contact support before making another payment. We may ask for a fresh login check and a matching DANA, OVO, GoPay, or QRIS receipt.

Privacy Questions Before You Join

Before you open an account, you may want to know exactly what data is collected and how to control it. These answers focus on the Privacy Policy only: account details, wallet records, cookies, support contact, correction requests, and deletion requests where permitted. If your case includes payment records, have your DANA, OVO, GoPay, or QRIS receipt ready.

We collect the account details needed to identify you, such as username, phone number, email, password record, device signals, and wallet details used for DANA, OVO, GoPay, or QRIS checks.

Payment receipts are used to match a transaction to your account wallet. We may keep rail name, timestamp, transaction ID, receipt image, and support messages if you ask us to check a payment.

Yes. Contact chat, WhatsApp, or [email protected] and tell us what needs correction. We will confirm your identity through your registered phone number before changing email, wallet name, or account details.

Cookies may remember login state, language, and lobby preferences such as Live Roulette, Aviator, or Royal Fishing. You can clear cookies in your browser, but some security checks may appear again.

We keep records while your account is active and as needed for payment checks, security, dispute handling, and legal duties. When the reason ends, we remove the record or detach it from your profile.

Only team members who need to handle your request can see the relevant account record. For example, payment staff may see a QRIS receipt, while support staff may see your message history.

Email [email protected] or contact support from your account menu. We will confirm your identity, check whether any payment or legal record must remain, then explain what can be deleted.